Computer network and internal systems
The Society has invested in a modern network incorporating both a high speed leased line and an ADSL for Internet access. Traffic is load balanced between the lines and automatic failover will take place should one connection fail. A dedicated hardware firewall protects our internal systems and we use Quality Of Service to ensure essential services obtain the bandwidth that they need. We have a bank of servers running Server 2003 or greater that provide the organisation with core systems including Terminal Services for remote access and Exchange server for e-mail and collaborative working.
Workstations are Windows XP or greater and our staff use Office 2007 for key productivity. A wide range of desktop publishing and specialist software is used. We have a range of peripheral tools including scanners, and various devices for reading a range of media. We have invested in high quality, fast printers, and are used to dealing with a wide range of formats and presentations as part of our international publication programme.
Office security
The office is protected by a password-coded alarm system connected to a service company who alert keyholders, police or the fire service, as appropriate. All ground floor windows and doors have security grilles and all floors have separate internal security. We have a disaster recovery plan and critical risk register in place and have an ongoing programme of improvement with these.
Data security
Backups are taken nightly and are stored in a purpose built climate controlled bunker off-site. Servers have uninterruptible power supplies and virus protection is afforded by Sophos, updated daily, and all mail is screened by the Messagelabs service.
IT support
We have a range of skills in-house including experienced developers, network specialists and support technicians. Emergency support is covered by an external four-hour support contract.
Web hosting
We have a dedicated web server hosted in an off-site datacentre which is monitored 24/7 and within easy reach of the primary Internet Backbone hubs. The datacentre is under constant surveillance for maximum physical security and employs computer controlled climate systems and a redundant backup power supply in case of total power failure.